GitLab is an all-remote company, and this is a remote position with no geographical requirements. -
Continuously improve GitLab’s documentation content in collaboration with engineers, product managers, and others.
Review and edit doc plans and content for all new and enhanced features.
Produce written and video tutorials for getting started with GitLab features and for specific use cases.
Help developers and other members of the community who have documentation-related questions.Identify and address content gaps or the need for additional media such as diagrams or videos.
Participate in reviews and revamps of section or page content and structure.
Help review and triage incoming suggestions, corrections, and other content from the community.
Continuously improve GitLab’s documentation site features and user experience in collaboration with engineers and other technical writers.
This may include the documentation site’s design, search, build process, feedback methods, SEO, visitor analytics, versioning, and other technical components. Contribute to the planning and code of new site features and enhancements.
Coordinate with frontend and backend engineers when their help is needed.
Contribute to the improvement of team process and style, as well as cross-functional efforts.
Act as a reviewer of release blog posts and contributor to GitLab’s Handbook.
Collaborate and improve upon collaborative processes with others including product managers, Support, Marketing, Engineering, and the wider GitLab community.
An affinity for managing and writing software documentation.
Excellent writing and editing skills.
Understanding of what makes documentation clear and effective.
Great teaching skills that translate into amazing written work.
Familiarity with the Linux or Mac command line.
Experience using Git, HTML/CSS, and at least one programming language (though this does not need to be from a professional context).
Highly organized; able to triage and prioritize numerous issues and projects.
Able to succeed in a remote, globally distributed work environment.
You share our values, and work in accordance with those values.
You’ll receive special consideration if you have experience with:
Our hiring process is described in more detail in our Handbook's Hiring section. When you apply, please include a cover letter that describes why you are interested in this position and in what ways you are well-qualified for it.
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