The qualified Procedure & Process Writer typically has the following experience, skills or abilities: • Bachelor’s Degree in Communications, English, Journalism, Technical Writing, Curriculum Development or related field or equivalent experience; • Minimum five years’ experience in technical writing or similar role; • Experience working with Subject Matter Experts; • Experience working with Agile/Scrum software development teams. • Familiarity with SalesForce, and SF Knowledge environment and sales administration preferred; • Demonstrated analytical skills, business decision making skills and working in a team environment; • Ability to communicate complex technical topics to non-technical stakeholders both internally and externally; • Experience in working with source control systems and tools, ex: JIRA; • Effective communication skills with ability to influence others; • Strong problem solving, analytical and critical thinking skills; • Ability to exercise discretion and independent judgment; • Demonstrate ability to work with employees at all levels of the organization as well as outside the company; • Strong organization skills to prioritize multiple tasks while working effectively in a very fast paced and dynamic environment; • Regularly exercises discretion and independent judgment the in performance of his/her job duties. | Submit application of interest by January 12th, 2021 for considerations. |