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Procedure and Process Writer

Job ID 


Date Posted

Jan 3, 2021

Site Type

Remote, Anywhere


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Our healthcare insurance company seeks a full-time Technical Writer, with a strong (proven) proficiency in procedures and processes. We are seeking to procure one professional for at least 12 months, beginning within the first quarter. This is a full-remote position.

Highest preference given to North American (US/Canada) contractors with insurance backgrounds. Will consider other remote qualified candidates.


The qualified Procedure & Process Writer typically has the following experience, skills or abilities: • Bachelor’s Degree in Communications, English, Journalism, Technical Writing, Curriculum Development or related field or equivalent experience; • Minimum five years’ experience in technical writing or similar role; • Experience working with Subject Matter Experts; • Experience working with Agile/Scrum software development teams. • Familiarity with SalesForce, and SF Knowledge environment and sales administration preferred; • Demonstrated analytical skills, business decision making skills and working in a team environment; • Ability to communicate complex technical topics to non-technical stakeholders both internally and externally; • Experience in working with source control systems and tools, ex: JIRA; • Effective communication skills with ability to influence others; • Strong problem solving, analytical and critical thinking skills; • Ability to exercise discretion and independent judgment; • Demonstrate ability to work with employees at all levels of the organization as well as outside the company; • Strong organization skills to prioritize multiple tasks while working effectively in a very fast paced and dynamic environment; • Regularly exercises discretion and independent judgment the in performance of his/her job duties. | Submit application of interest by January 12th, 2021 for considerations. |


12-month contract

Company Profile

A leading healthcare insurance company, based in the United States.

Site/ Locations

Remote, Anywhere

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