The Role:
You are a person who loves learning about new technology and sharing what you know through your writing. The challenge of being a student one day and a teacher the next appeals to your inquisitive and educative nature. You understand the cloud networking audience and can’t wait to get your hands on new applications to try them out for yourself.

The identity you share with your audience drives you to make sure they have all the information they need to succeed and makes you a great customer advocate:

· Developing and updating product user documentation for cloud networking IT and DevOps audiences.
· Work with team members to outline the concepts, procedures, and reference materials required to create a complete documentation experience for the customer.

Writing and updating documentation including:
o Procedures for deploying, configuring, and managing the Aviatrix platform features and ecosystem.
o Feature and procedure overviews.
o Functional updates to existing concepts and procedures.
o Detailed field notes to assist customers with specific product configurations.
o Specifications and configuration guidelines for using the Aviatrix platform.
o Release Notes.

Other important tasks:
· Interviewing subject experts from development and support teams to get the information required for your deliverables.
· Providing incremental development reviews for subject experts and wide audience reviews of mature drafts to ensure the content is accurate, complete, and satisfies customer needs.
· Using the Aviatrix platform to guide, test, and verify the content you create.
· Creating screen shots, flow charts, and network topology diagrams.
· Communicating the status of projects to team members.