I am a Technical Writer and Technical Editor with strong expertise in writing system and user documentation, gathering functional and business requirements, and creating marketing materials. I have actively participated in the analysis, design, testing, and implementation phases of the SDLC, and I have significant knowledge of Agile development methodologies.

My deliverables have included user manuals, system documentation, System Requirement Specifications (SRSs), Business Requirement Documents (BRDs), business process flows, analytical business data reports, marketing materials, web content, white papers, installation and implementation instructions, policies and procedures, quick reference guides, and online help.

I have completed assignments for such clients as Sanofi, Ernst & Young, IBM, Sprint, H&R Block, Black & Veatch Engineering's consulting division (since acquired by HP), Kansas City Southern Railway, AMC Theatres, Accucare, Quest Diagnostics, Lexmark, Continental Healthcare Systems (since diverged and acquired by Mediware and McKesson), Applebee's International, the FSA, the USDA, the Emergency Nurses Association, and Rady Children's Hospital of San Diego.